Privacy Policy
Last Updated:02/09/2021
At Nikezza, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website (nikezza.com) or visit our physical stores.
- Information We Collect
We may collect the following information:
- Personal Data: Name, email, phone number, shipping/billing address, and payment details (processed securely via third-party gateways.
- Transactional Data: Order history, product preferences, and warranty registrations.
- Technical Data: IP address, browser type, device information, and cookies (see Section 5).
- In-Store Data: CCTV footage (for security) and purchase records.
- How We Use Your Information
Your data helps us:
- Process orders, deliveries, and returns.
- Communicate about your account, promotions, or policy updates.
- Improve website functionality and personalize your experience.
- Comply with legal obligations and prevent fraud.
- Sharing Your Information
We only share data with trusted third parties when necessary:
- Service Providers: Payment processors, shipping carriers , and IT support.
- Legal Compliance: To authorities if required by law.
- Business Transfers: In mergers, acquisitions, or asset sales.
We never sell your personal data to third parties.
- Data Security
We protect your information using:
- SSL encryption for online transactions.
- Secure payment gateways (PCI-DSS compliant).
- Restricted access to personal data within our team.
- Cookies & Tracking
- Essential Cookies: Required for website functionality (e.g., shopping cart).
- Analytics Cookies: Track site usage via tools like Google Analytics.
- Marketing Cookies: Personalize ads (opt-out via browser settings).
You can manage cookie preferences in your browser.
- Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Request data portability or restrict processing.
To exercise these rights, contact support@nikezza.com.
- Retention Period
We retain data only as long as necessary for:
- Order fulfillment, warranties, or legal requirements.
- Resolving disputes or enforcing policies.
- Third-Party Links
Our website may link to external sites (e.g., product brands). We are not responsible for their privacy practices.
- Children’s Privacy
We do not knowingly collect data from individuals under 16.
- Policy Updates
Changes will be posted on this page. Continued use of our services implies acceptance.
Contact Us
For questions or requests:
- Email: support@nikezza.com
- Address: EM Plaza Shop 112 Kampala Road
- Phone: 0708406335